Stories
Case Studies
Leah’s Home
Concern for a Child with PANS
Leah came to Alpha Air Quality after her young child began exhibiting symptoms consistent with PANS (Pediatric Acute-onset Neuropsychiatric Syndrome). Frustrated by a lack of support from the medical community, she turned to self-testing and began searching for answers in her home. Multiple indoor environmental professionals had already been through—many dismissed her concerns, told her mold wasn’t harmful, or claimed the home was safe based on limited air sampling.
When we stepped in, we started by listening. We walked her through the test results she had gathered, explaining what they truly meant. Then we carried out a targeted assessment based on her child’s symptoms and the likely environmental triggers. Sure enough, we uncovered hidden mold and environmental issues that lined up with her concerns—issues every other inspector had missed.
“I hired John and his team because they were the only ones who have the knowledge to find hidden toxic mold based on their approaches and analysis. John was exactly right every time we opened up a new wall. He didn’t just open things or scare me because he could. The value he brings is worth the money. His customer service cannot be matched. He was available any day, any time to discuss concerns and questions. Even after his work here is done, he still continues to discuss other areas of concern in my home, walks me through best practices to keep my home mold free, and also offers his expertise on best build back. That is also a huge value to me. I feel as I have made a forever friend who really cares about my family and I. Their practices and procedures made me feel safe and clean. Good people do good work. He is a very honest Christian man. Don’t be cheap on remediation. I brought in 2 others and I’m glad I went with John. He understands the ERMI and mycotoxin urine tests. Very educated in his field of work. He also won’t just open things up—he is extremely analytical.”
Danielle’s Home
Ongoing Illness with No Clear Cause
Danielle reached out from Ohio after her child continued experiencing unexplained health issues, despite multiple environmental professionals assuring her that her home was safe. Several rounds of testing had been done, but nothing significant had come back, leaving her without answers or a clear path forward.
When we arrived, we listened to her story—and then took a closer look.
Right away, we noticed cracking and peeling paint and plaster in her son’s bedroom, a strong indicator of hidden moisture. We built a plan to investigate further, based on what we were seeing and hearing from Danielle.
When we opened the wall, the truth was revealed: significant black mold growth, wood rot, and a leaking chimney—issues that had supposedly been addressed by others but clearly had not.
Danielle had been dismissed by many, but at Alpha, we believe our job is to listen and look deeper. That’s what made all the difference for her family.
“First we found water damage, then we accidentally found John through a Facebook post. Prior to our home inspection, John took time to discuss our issues and answer questions over the phone before even knowing we lived within his service area. John was the third person to inspect our home for mold. He was the first person to do a thorough assessment (approx 2 hours) and the only person who validated all of our concerns. He explained his findings in great detail and gave us education on what to do even if we didn't use his services. Alpha Air Quality is a people-first kind of business. John helped us feel comfortable and calm throughout our entire experience with mold discovery and remediation…”
Mackenzie’s Home
Preventing Cross-Contamination After a Kitchen Leak
Mackenzie, a public school teacher in Canonsburg, discovered a kitchen leak and quickly contacted her insurance company. They referred her to a water damage contractor who was ready to demo everything the same day and be finished within twenty-four hours. But what they didn’t consider was the potential contamination hiding beneath the cabinets and behind the walls.
Thankfully, another contractor urged Mackenzie to call Alpha Air Quality. When we arrived, we took time to assess the situation properly. We explained the risks of rushing demolition without containment and created a step-by-step plan to ensure the cleanup process was done safely and thoroughly. Once the cabinets were removed, the extent of the mold and bacterial growth underneath became clear—and it was far worse than anyone expected.
Because we slowed down and used proper containment and remediation procedures, we prevented the spread of contamination throughout the home and helped protect Mackenzie’s family from potential long-term health impacts.
“100% recommend working with John and his team. Within minutes, he had us scheduled for a consult, within 3 days he removed awful water damage and mold from a slow water leak over years. John is knowledgeable, kind, and understanding. He and Freddy walked us through everything they were doing and why it needed done. Please, reach out to Alpha Air Quality for any of your mold or water damage needs! They even made sure to let our dog out and give him water before they left.”
Reviews
EXCELLENTTrustindex verifies that the original source of the review is Google. We really appreciate John and all that he did to help our family. Starting with our first call to him, he was always there, eager to help, by providing advice and recommendations. For his initial visit he came and spent a good bit of time looking at our home to evaluate our situation and map out a game plan to resolve all the issues. During our whole experience he was constantly a great communicator and very detailed. John and his crew were on time and on task. After they finished, the space they remediated was immaculate. John always went above and beyond. He has integrity and compassion. He is well-educated and there for his clients. We highly recommend him!Trustindex verifies that the original source of the review is Google. John spent probably an hour on the phone with me, he wanted to review testing I ALREADY had on myself and my home, talked through theories and ideas with me and suggestions for next steps in my journey. He actually understands MOLD ILLNESS and if/when I need remediation or further testing, I would 100% choose this company based off all of the time he took to genuinely listen to me and give me his honest advice - which did not include selling me anything at all - though if he had I would've been happy to buy, because I truly believe he knows and understands what he is doing! A breath of fresh air in an industry saturated with companies who really don't understand how seriously biotoxins can affect our health.Trustindex verifies that the original source of the review is Google. We can’t say enough good things about John and Freddy at Alpha Air Quality! From the moment they stepped onto our property, it was clear they weren’t just there to do a job — they genuinely cared about us and what we were going through. Their compassion and patience carried us through one of the most stressful times of our lives. Whether it was answering our endless questions (and there were a lot!) or just being a calming voice on the phone when we felt overwhelmed, they were always there — talking us off the ledge more times than we can count. But what truly sets them apart is how far they’re willing to go to help. They didn’t just handle the remediation work — they went above and beyond by helping us replace our well pump (which went bad during remediation) and even took the time to help us change out the propane tanks on our RV when the tanks went empty. That level of care and willingness to help with whatever we needed, no matter how big or small, meant the world to us. If you’re looking for a company that combines professionalism with genuine compassion and support, look no further. We’re beyond grateful for everything they did.Trustindex verifies that the original source of the review is Google. John was extremely knowledgeable and answered all my questions. He wasn't trying to sell me on anything but offered genuine good advice and a clear plan to address my homes issues.Trustindex verifies that the original source of the review is Google. I hired John and his team because they were the only ones who have the knowledge to find hidden toxic mold based on their approaches and anaylysis. John was exactly right every time we opened up a new wall. He didn’t just open things it open things or scare me because he could. The value he brings is worth the money. His customer service cannot be matched. He was available any day any time to discuss concerns and questions. Even after his work here is done he still continues to discuss other areas of concern in my home walks me through best practices to keep my home mold free and also offers his expertise on best build back. That is also a huge value to me. I feel as I have made a forever friend who really cares about My family and I. Their practices and procedures made me feel safe and clean. Good people do good work. He is a very honest Christian man. Don’t be cheap on remediation. I brought in 2 others and I’m glad I went with John. He understands the ERMI and mycotoxin urine tests. Very educated in his field of work. He also won’t just open things up he is extremely analytical.Trustindex verifies that the original source of the review is Google. John and his team are beyond what I expected in terms of professionalism, kindness, expertise, quality of outcome and an overall delivery of excellence. Five stars to John and Alpha Air Quality!Trustindex verifies that the original source of the review is Google. I am so thankful to John for his kindness and his expertise. He truly has a passion for what he does and he cares deeply for the people that he services and mentors. I know that I can count on John for solid advice and guidance. Thank you always, John!Trustindex verifies that the original source of the review is Google. 100% recommend working with John and his team. Within minutes, he had us scheduled for a consult, within 3 days he removed awful water damage and mold from a slow water leak over years. John is knowledgeable, kind, and understand. He and Freddy walked us through everything they were doing and why it needed down. Please, reach out to Alpha Air Quality for any of your mold or water damage needs!!! They even made sure to let our dog out and give him water before they left. 🫶🏼🫶🏼Trustindex verifies that the original source of the review is Google. John is extremely knowledgeable and passionate about helping people. It’s evident that this isn’t just a job for him, but a calling. I was so stressed about a situation in my home, he brought a sense of peace and calm with clear direction on the steps to move forward. If you’re looking for a sign on who to hire to assess an environmental situation in your home, this is your sign- you’ve found the guy to hire!Trustindex verifies that the original source of the review is Google. John was wonderful to work with! He is the guy you want when you’re in a panic. He was super quick to come look at the issue, very responsive with any and all questions and very respectful of our home and feelings. He was very calm and good at explaining everything in detail. (As many times as I needed him to) I am very appreciative to him and his staff. I know I wasn’t just a job or number to him. He truly cares about people. It’s so refreshing in someone running a business.
Schedule a Consultation
Take 2 minutes for your peace of mind.
